Privacy Policy

This Privacy Policy explains how Joseph Al-Farid and Freelancer Masterclass collect, use, store, and protect your personal information when you use our website, course, and services. By accessing our services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, billing address, and payment information when you purchase our course or services.
  • Account Information: Login credentials and course progress data.
  • Usage Data: IP address, browser type, device information, pages visited, and time spent on our website.
  • Communication Data: Emails, support tickets, and messages sent to us.

2. How We Use Your Information

We use your information to:

  • Provide and maintain access to our course and services
  • Process payments and prevent fraud
  • Send course materials, updates, and administrative communications
  • Respond to your inquiries and provide customer support
  • Improve our services and user experience
  • Comply with legal obligations

3. Payment Processing

We use Paddle as our payment processor. When you make a purchase, your payment information is collected and processed directly by Paddle in accordance with their privacy policy. We do not store your full credit card details on our servers.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes using secure connections (HTTPS), encrypted storage, and limited access to personal data.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account or personal data, please contact us.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Request a copy of your data in a portable format
  • Withdraw consent where processing is based on consent

7. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand user behavior. You can control cookies through your browser settings. Please note that disabling cookies may affect some functionality of our website.

8. Third-Party Services

We may use third-party services (such as analytics, email marketing, and hosting providers) that collect, monitor, and analyze information to improve our services. These third parties have their own privacy policies governing their use of your information.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

This Privacy Policy was last updated on April 8, 2026.